We will endeavour to sort out a problem within 5 days of receiving the complaint. Please report non-delivery after 10 days of placing the order. IT MUST BE before 30 days if delivery/non delivery is within the UK. If an item needs replacing please phone or email, within 30 days of receiving the goods, so we can make arrangements.

If the Goods are faulty. If the goods are faulty, damaged or different from those ordered, please contact us within 30 days of you receiving the order. We will replace the goods free of charge including postage, or give a full refund (if preferred) - within 30 days. It is important that you return the goods for you to receive a replacement or refund.

If the goods are ordered in error we will refund the goods in full, if sent back within 30 days of your receiving the order, but we will charge postage costs.

Please send Returns to:

Club Golf
Urban Court
Brook Road
Wormley
Surrey
GU8 5UA

Cancellation Policy

An order may be cancelled without reason 8 days after being in receipt of the order.
Payment for the goods will be refunded within 30 days of notice of the cancellation, if the goods are not received by Club Golf within that time period, arrangements will be made for collection and a deduction will be made from the refund to cover the cost of collecting the goods. This does not affect your statutory rights.

The address for returns is:
Club Golf
Urban Court
Brook Road
Wormley
Surrey
GU8 5UA

Important: If you contact us after the given number of days above, Club Golf has the right assume that the order has progressed to completion. You will not have the automatic right of a refund.